YOUR MEDICAL RECORDS, YOUR RIGHTS and OUR RESPONSIBILITIES
How we manage and use your medical information is vitally important. We are governed by strict regulations. You have a right to see the information we hold on you and can request that information is not shared with other healthcare providers without your consent. You can read about this here: Medical information management - fair processing
SUMMARY CARE RECORD - emergency care information under your control
This is, as the name suggests, a subset of a patient's clinical record, containing details about medications, allergies and reactions, that can be made available, with an individual's consent, to clinicians outside of the general practice setting. This could be useful if you are seeing a doctor in a hospital or need emergency or out of hours care. If you want to know more, there is a letter from NHS England and an opt-out form here: Letter; Opt out form
GP practices have always had very strict controls over the confidentiality of medical records and how information concerning patients is handled and shared with other health professionals.
We are governed by strict regulations. Since 25 May 2018 the General Data Protection Regulation has replaced the Data Protection Act.
One of the requirements of this legislation is that all organisations that hold personal data, whether that be data concerning patients, customers or employees, must make their policies and processes around personal information available in the form of a Privacy Notice. You can find our practice privacy notice here TWP Privacy Notice May2019.pdf
One of the considerations patients may make is about how their personal data is used and specifically whether it is shared, with consent, and under strictly controlled circumstances, with professionals outside the practice. A form for you to inform the practice of your wishes in this regard is available here: Opt out form (May18).
You can also use this form if you have reviewed your medical record (you can apply to do this on-line, see the Online Services tab) and wish to object or request a change to the information we hold. Once completed you need to return the form to the practice in person, bringing a recognised form of photo-ID, such as a passport or driver's license with you, so we can verify your identity.
If you have provided us with a mobile telephone number, we will use this to confirm and send reminders of appointments you have made with the practice, unless you ask us not to do this.
If you have provided us with an email address, we will send you general practice updates and newsletters via email from time to time, unless you ask us not to do this.
You can 'unsubscribe' to either of these services by emailing us at firstname.lastname@example.org or by informing Reception.
We also have a leaflet for children concerning Information Privacy. You can download it here: Privacy notice for children. Our approach, regardless of your age, is exactly the same.