If someone dies at home
1. Telephone the practice. One of our doctors will visit to confirm that death has taken place.
2. Contact a funeral director.
3. Arrange to collect the Medical Certificate of Death (usually from the surgery).
4. Take this to the Registrar Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrar Office (in this situation the 'Death Certificate' will be posted to you a few days later.
5. The Registrar will normally issue a Green 'Death Certificate' for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the Department of Work and Pensions. The Registrar will also ask you how many Certified Copies you (or the person dealing with the deceased's 'affairs') require for dealing with the deceased finances (a fee is payable for each copy).
If someone dies in hospital
1. Contact a funeral director to inform him his services are required.
2. Collect the Medical Certificate of Death from the hospital then follow 4 - 5 as above
Note regarding cremation
Your funeral director will usually liaise directly with the surgery regarding the additional certification required.
Support for you or anyone close to the deceased
There are a number of organisations that offer help and support in these difficult times. you can find them in Alton Community Services Directory (Aug16).pdf or via https://www.connecttosupporthampshire.org.uk/s4s/WhereILive/Council?pageId=2376&Search=bereavement