This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


OLDER DRIVERS - how to keep driving safely for longer  

Check out the Older Drivers Forum website

CERVICAL SMEAR appointments

Smears are booked with our Well Woman-trained nurses, please telephone to make an appointment.  We are delighted to be able to offer these in some of our Improving Access clinics (between 6:30pm and 8pm and on some Saturdaysl. 


Do you have a medical concern but don't think a face-to-face consultation is necessary? Try eConsult - see home page.


If you spend time caring for a family member or somebody else - please let Reception know. See Information for Carers tab on the right for more info

August/September Newsletter - out now - see Latest News.

Latest News

THE FUTURE OF LOCAL HEALTHCARE - PUBLIC EVENT -     MON 14 October 2019 - Alton Community Centre - from 6:30pm

You may have already read about this event in The Herald, on Facebook or in the surgery – but in case you haven’t – we would just like to make you aware of the opportunity. 

We are delighted to be part of the A31 Group of Practices Primary Care Network– an operational arrangement to enable the four local practices – ourselves, Chawton Park Surgery, Bentley Village Surgery and Boundaries Surgery in Four Marks – to work more closely together for the benefit of our 31,000 patients.  This event is open to patients from all of the four practices and is a chance to hear a bit more about what that means now – and in the future.

A31 PCN Event Poster.pdf

It's a ‘drop-in’ event  - with presentations running at 6:40pm and again at 7:30pm - so you don't need to be there for the whole time to hear what's going on and meet some of the people who are making it happen, including our Clinical Director Dr Natalie Smith. Representatives from the practices and their Patient Participation Groups will be there and there will be a chance to chat to some of the organisations who are already working with the network - or we hope will be working more closely with us in the future.

 We look forward to seeing you there.

 Over-use of prescription medicine: a GP view

Following the recent media coverage highlighting concerns over this issue, Dr Sally Louden has written a helpful fact sheet.  Download it here or pick up a copy in Reception.

Are you recently divorced, or still feeling the effects after some time? Divorce Recovery Workshops might be worth checking out 

DRW is a national charity aiming ti help people 'grow through', rather then 'go through' this traumatic life event.  New workshops starting in Basingstoke in October - see their poster here

Fresh Start - NEW Confidential group to help people get free from life-controlling habits

If you, or someone you know or love, needs help to break free from an addiction such as smoking, gambling, drinking or the internet/screen use, this new initiative from Christians Against Poverty, could help.

Led by a trained Fresh Start Coach and working in confidence with other people facing similar challenges, the course is tailored to help people discover freedom once more.

The group starts on Monday 30 September. It runs from 7:30 - 9pm.(or 7pm for a free meal first) at Alton Maltings Centre.
For more information contact Mark Rumsby on 07769 030913 or check out

ADULT FLU CLINICS - Booking now for eligible patients

Bookable on-line and via Reception. Sat 21 Sept, Sat 19 Oct and afternoons of 10 October and 4 November.  If you are 65 or over, pregnant, have a long-term condition or are immune-suppressed you are eligible.  You are also eligible if you are a full time carer for an elderly or disabled person who would be at risk if you had flu and were unable to support them or if you have a BMI of 30 or more.

HRT and breast cancer: read Dr Louden's reassuring Fact Sheet

HRT and breast cancer Fact Sheet Aug19

Dr Louden's stepping up - and up - to raise funds for Winchester Hospice

In October Dr Louden will be part of a team of 20 intrepid local women who, without previous mountaineering experience, will be attempting to reach the top of Mount Kilimanjaro in Tanzania. They are undertaking this huge physical and mental challenge to raise funds for the nearly completed Winchester Hospice.   Your support for the cause would be much appreciated.

The Hospice movement is an entirely charitable endeavour - hospices are not funded by the NHS.  They are established in places where there has been local energy to fundraise and run one.  Winchester has never had a hospice.  In Alton we are fortunate to have St Michael's in Basingstoke, but as many will be aware, with a growing and ageing population, there is always pressure on beds and resources.

Most people know of family or friends who would have benefitted from Hospice care in those difficult last months and weeks. As a GP, Dr Louden sees more often than most how valuable hospice support can be for not only the patient, but their family as well. She recognises that the accessibility of that hospice is extremely important at a very difficult time, which is why she has taken on this challenge.

If you wish to support this amazing good cause, please visit:  Or, if you prefer, you can drop a cheque, made payable to Winchester Hospice Fundraising Charity, in to Reception. 

Thank you for taking the time to consider supporting Dr Louden's effort to raise funds and awareness for this important new local resource.  It will be a significant benefit to our population for many years to come.

Exercise = fitness = health

Sounds simple – and in essence it is – but there is more to it than that…

Former senior partner and founder of Cardiac Rehab (and Alton Runners!) Dr Hugh Bethell has spent a lifetime exploring and promoting this basic concept.

And he is still learning.

He has created a blog to share ideas and evidence – to encourage us all to help ourselves to better health – and, if you wish, to enter into debate on the issues.

With sections on exercise and diabetes, dementia and hypertension already – the blog is in easy to understand, bite-sized chunks – and has amusing illustrations to help make the point.  Click here to go straight to Hugh’s blog:

OLDER DRIVERS - how to keep driving safely for longer  

Useful drop-in sessions coming up locally (nearest is Fleet on 3 October) Click here for dates. Or check out the Older Drivers Forum website

Latest newsletter out now

Click here to read about how to deal with bites and stings, new allied health professional posts to support patients, a very useful peer support group for people with anxiety and depression and much more...

Welcome Dr Eckford

Dr Dan Eckford joined the practice in mid-July. He is working seven sessions a week.

New faces: Dr He and Dr Fricker

Dr Annie He and Dr John Fricker joined the practice in August. Dr He is a GP Registrar and will be with us until July 2020; her mentor is Dr Rickard.  Dr Fricker is a Foundation Year doctor who is working in general practice for four months as part of his 'rotation' in different clinical settings. Dr Kemp provides his mentorship in the practice.

GP and nurse appointments before 8am as well as until 8pm weekdays and on Saturday and Sunday mornings

Patients across 'the A31 Group' all have access to appointments with nurse/healthcare assistants (HCAs) and GPs at one of the local surgeries until 8pm every weekday, between 8am and 10am on Saturdays, and (new from 1 July) on Tuesday, Thursday and Friday mornings between 7am and 8am. There is also the opportunity to arrange a telephone consultation in some of those morning, evening and weekend slots and the option of seeing a GP at Basingstoke Hospital (RG24 9NA) on a Sunday morning). These sessions (apart from the Sunday ones) are staffed by doctors, nurses, healthcare assistants and receptionists from the A31 Group of Practices.  

PLEASE NOTE 1: regardless of venue these appointments are booked via a patient's own surgery and are for PRE-BOOKED APPOINTMENTS only.  The telephones at all practices are are handled by NHS 111 outside of core hours

Are you dehydrated?

Click here Preventing dehydration to find out why it matters and what you can do to avoid the problem

Wilson Practice patients are very switched on!

Latest NHS statistics show that our patients are way out in front when it comes to using IT to get the best from the practice. Around half our patients can book appointments and order repeat medication using Patient Access, and almost one patient in six has registered to access their clinical record safely and securely on-line.

Managing partner Dr Andrew Fellows says: "We're delighted that our patients are using technology to help them access our services, and that our staff have been able to help so many people do this. Patients can log on whenever it suits them and with access to records, you can check test results and remind yourself of what was agreed in a consultation. It frees up our reception and admin colleagues to help people with more complex queries, and those who do not have internet access."

To register for this service, simply go to The Wilson Practice website and click Online Services from the menu on the right to download a form. You will need to attend the practice with photo ID and proof of address to complete the process.

Thank you for your feedback

We are grateful to all patients who responded to our recent survey on access and services to help us with planning these developments. In addition to the changes above, we are looking at how we can broaden the range of services on offer from our surgeries and we are developing a fact sheet to address the most common questions and observations raised through the survey.

Spring newsletter: out now April 2019.pdf

Weight management: top tips and links

Click here for the NHS 12-week weight loss plan, developed in association with the British Dietetic Association

Apps and links to exhibitors at the WP-PPG Healthy Weight Event

eConsult: seek help for your medical concern without having to come to the surgery

eConsult has been developed by NHS doctors and has been in use in the practice very successfully over the last couple of years. It has great self-care advice and helps you determine the right course of action for anything from a sore throat or a bad back, skin problems to fertility advice. If any of your symptoms are seriously worrying, the system flag that you need emergency help.

The on-line eConsult questionnaire comes straight to the practice and is reviewed by our own GPs. You can eConsult about a specific problem, or raise a general query with our GPs anytime of the day or night.  You are guaranteed a response by the end of the working day after we receive the eConsult.  eConsult can save a visit to the surgery, getting you the advice and reassurance you need to do what is right for your condition. Click here to get started with eConsult

Help yourself healthy

The NHS is a marvellous resource, but as we all know it is stretched.  The NHS has backed a practical Self care initiative to help give us all confidence to take control of those minor health issues that crop up from time to time.  There are some really useful fact sheets - on everything from heartburn and low back pain, through acne and constipation to eczema and sprains and strains.   See for yourself at

Connect to Support Hampshire: health, including mental health and dementia, learning and physical disabilities and older people's health information and advice for all

Connect to Support Hampshire is a source of information and advice, as well as a directory of services available for adults in Hampshire.
This website can be used to assist in sign-posting patients to services, key resources and websites that can help with many areas of life including:

  • Coping in later life
  • Mental Health
  • Health and Well-being  (including Well-being Centres)
  • Dementia
  • Learning and physical disabilities 

Important message for 24 year old women - and all women over 24...  A smear test lasts 5 minutes – the impact of cervical cancer lasts a lifetime”

Smear info

If you are 24 you will be receiving your first-ever invitation for a smear test in the next few months.  It’s a late-ish ‘coming of age’ event – and one you should not ignore. 

You’ll be invited for a smear every five years – but as the poster says – it’s five minutes from your life – and it could save your life – so don’t miss your first one.

For more information – including a really helpful and reassuring video about what to expect at a smear test – check out

Measles is on the increase in England - are you protected?

We welcome and are grateful for your feedback

  • We welcome patient feedback on the care and treatment we provide, and suggestions for changes or improvements you would like the practice to consider.  You can complete a very simple paper survey in the surgery, or you can do it on-line by clicking 'Would you recommend?' (below) or at  You can also leave feedback on the NHS Choices website ( Your views are important to us. Thank you for taking the time to respond.

Access to your medical record on-line

Why might this be useful? You can check results of blood tests, refer back to recent consultations, confirm your medications or immunisation dates and refresh your memory before attending an outpatient appointment, for example; and of course, you can ensure we have your latest contact details.  Click here for an application form. You will need to come to the surgery in person with the completed form plus photo ID and proof of address to register for this service.

If you are a CARER, for a family member or someone else, please let Reception know

There are a number of services, including a FREE FLU JAB, available to carers to help them look after their own health. Please take a look at the Carers section below.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website