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CERVICAL SMEAR appointments

Smears are booked with our Well Woman-trained nurses, please telephone to make an appointment.  We are delighted to be able to offer these in some of our Improving Access clinics (between 6:30pm and 8pm and on some Saturdaysl. 

OUT-OF-HOURS NUMBER: 111

Do you have a medical concern but don't think a face-to-face consultation is necessary? Try eConsult - see home page.

ARE YOU A CARER?

If you spend time caring for a family member or somebody else - please let Reception know. See Information for Carers tab on the right for more info

Winter Newsletter - out now - see Latest News.

Latest News

Welcome Dr Eckford

Dr Dan Eckford is joining the practice from 1 July, initially covering some summer locum sessions and later in the month as a permanent member of the team. 

Update on access to appointments for patients in Alton and the surrounding area

We are working with Bentley Village Surgery, Boundaries Surgery in Four Marks and Chawton Park Surgery as ‘The A31 Group of Practices’ to develop services and improve access to general practice for all local patients.

IMPORTANT NOTICE: APPOINTMENTS AT ANY OF THE A31 PRACTICES ARE BOOKED THROUGH A PATIENT'S OWN RECEPTION.   THIS IS BECAUSE WE NEED TO RECORD YOUR CONSENT ON YOUR CLINICAL RECORD IN ORDER FOR A CLINICIAN FROM ANOTHER PRACTICE TO ACCESS YOUR NOTES.

From 1 July, in addition to patients across 'the A31 Group' being able to book nurse/healthcare assistant (HCA) and GP appointments at one of the local surgeries until 8pm every weekday and between 8am and 10am on Saturdays (with the option of seeing a GP at Basingstoke Hospital (RG24 9NA) on a Sunday morning), there will also be GP and nurse/HCA appointments on Tuesday, Thursday and Friday mornings between 7am and 8am at at least one of the surgeries, with the opportunity to arrange a telephone consultation in some of those morning, evening and weekend slots.  These sessions (apart from the Sunday ones) are staffed by doctors, nurses, healthcare assistants and receptionists from  the A31 Group of Practices.  

We are grateful to all patients who responded to our recent survey on access and services to help us with planning these developments. In addition to the changes above, we are looking at how we can broaden the range of services on offer from our surgeries and we are developing a fact sheet to address the most common questions and observations raised through the survey.

PLEASE NOTE: ROUTINE APPOINTMENTS ONLY

The additional appointments outside of 'core hours' (8am -6:30pm Monday - Friday) are all ROUTINE APPOINTMENTS. The clinicians working in these clinics are not available for urgent or emergency medical needs or for home visits. Our telephone lines are handled by the NHS 111 service outside of core hours.

TO BOOK AN 'EARLY', 'LATER', SATURDAY or SUNDAY APPOINTMENT

To book an 'A31' appointment, regardless of where it is being offered at, you still make the appointment through The Wilson Practice reception (either on the telephone or in person).  This is because you need to confirm your consent to a clinician from another practice accessing your medical record before the information can be made available to them. For this reason, at the present time, these appointments cannot therefore be booked on-line.

Are you dehydrated?

Click here [Preventing-UTIs-and-dehydration] to find out if you are and why it matters 

Spring newsletter: out now April 2019.pdf

Weight management: top tips and links

Click here for the NHS 12-week weight loss plan, developed in association with the British Dietetic Association

Apps and links to exhibitors at the WP-PPG Healthy Weight Event

eConsult: seek help for your medical concern without having to come to the surgery

eConsult has been developed by NHS doctors and has been in use in the practice very successfully over the last couple of years. It has great self-care advice and helps you determine the right course of action for anything from a sore throat or a bad back, skin problems to fertility advice. If any of your symptoms are seriously worrying, the system flag that you need emergency help.

The on-line eConsult questionnaire comes straight to the practice and is reviewed by our own GPs. You can eConsult about a specific problem, or raise a general query with our GPs anytime of the day or night.  You are guaranteed a response by the end of the working day after we receive the eConsult.  eConsult can save a visit to the surgery, getting you the advice and reassurance you need to do what is right for your condition. Click here to get started with eConsult

Help yourself healthy

The NHS is a marvellous resource, but as we all know it is stretched.  The NHS has backed a practical Self care initiative to help give us all confidence to take control of those minor health issues that crop up from time to time.  There are some really useful fact sheets - on everything from heartburn and low back pain, through acne and constipation to eczema and sprains an strains.   See for yourself at www.selfcareforum.org/fact-sheets/

Welcome: Dr Salt

Dr Daisy Salt joined the practice in February as a GP Registrar and will be with us until the summer. Dr Rickard provides her mentorship in the practice.

Connect to Support Hampshire: health, including mental health and dementia, learning and physical disabilities and older people's health information and advice for all

Connect to Support Hampshire is a source of information and advice, as well as a directory of services available for adults in Hampshire.
This website can be used to assist in sign-posting patients to services, key resources and websites that can help with many areas of life including:

  • Coping in later life
  • Mental Health
  • Health and Well-being  (including Well-being Centres)
  • Dementia
  • Learning and physical disabilities 

Important message for 24 year old women - and all women over 24...  A smear test lasts 5 minutes – the impact of cervical cancer lasts a lifetime”

Smear info

If you are 24 you will be receiving your first-ever invitation for a smear test in the next few months.  It’s a late-ish ‘coming of age’ event – and one you should not ignore. 

You’ll be invited for a smear every five years – but as the poster says – it’s five minutes from your life – and it could save your life – so don’t miss your first one.

For more information – including a really helpful and reassuring video about what to expect at a smear test – check out www.jostrust.org.uk

Measles is on the increase in England - are you protected?

We welcome and are grateful for your feedback

  • We welcome patient feedback on the care and treatment we provide, and suggestions for changes or improvements you would like the practice to consider.  You can complete a very simple paper survey in the surgery, or you can do it on-line by clicking 'Would you recommend?' (below) or at www.leavemyfeedback.com/4674.  You can also leave feedback on the NHS Choices website (www.nhs.uk). Your views are important to us. Thank you for taking the time to respond.

Access to your medical record on-line

Why might this be useful? You can check results of blood tests, refer back to recent consultations, confirm your medications or immunisation dates and refresh your memory before attending an outpatient appointment, for example; and of course, you can ensure we have your latest contact details.  Click here for an application form. You will need to come to the surgery in person with the completed form plus photo ID and proof of address to register for this service.

If you are a CARER, for a family member or someone else, please let Reception know

There are a number of services, including a FREE FLU JAB, available to carers to help them look after their own health. Please take a look at the Carers section below.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website