Below is a guide that can help with dealing with some of the practical issues that need to be managed after a bereavement.

If someone dies at home

1. Telephone the practice. One of our doctors will visit to confirm that death has taken place.

2. Contact a funeral director.

3. Arrange to collect the Medical Certificate of Death (usually from the surgery).

4. Take this to the Registrar Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrar Office (in this situation the 'Death Certificate' will be posted to you a few days later.

5. The Registrar will normally issue a Green 'Death Certificate' for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the Department of Work and Pensions. The Registrar will also ask you how many Certified Copies you (or the person dealing with the deceased's 'affairs')  require for dealing with the deceased finances (a fee is payable for each copy).

If someone dies in hospital

  • 1. Contact a funeral director to inform him his services are required.
  • 2. Collect the Medical Certificate of Death from the hospital then follow steps 4 and 5 above

Note regarding cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

Support for you or anyone close to the deceased

There are a number of organisations that offer help and support in these difficult times. you can find them in Alton Community Services Directory (Aug16).pdf or via

Support after Suicide bereavement

Amparo is a free support service for anyone affected by suicide across Hampshire and the Isle of Wight. The service provides practical and emotional support after bereavement. The experienced liaison workers can assist anyone impacted in accessing the support they need, whilst helping with a range of practical matters such as dealing with police and coroners; helping with media enquiries; and preparing for and attending inquests.

To make a referral:

Amparo’s local liaison workers aim to make initial contact within 24 hours of a referral being made.

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